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Old 02-10-11, 02:01 PM   #1
thwint
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Default Blank Screen on HP EliteBook 8540w with NVIDIA driver

Hi

I recently received a new HP EliteBook 8540w with a NVIDIA Quadro FX 1800M card and a 15.6" HP DreamColor Display.

I installed different Linux distributions (Ubuntu 10.04, 10.10, 11.04, SLED 11 and Linux Mint 9) and tried to use different ersions of the NVIDIA-driver for Linux (256.53, 260.19, 270.18). Everytime after installing any version of the NVIDIA driver and running xconfig I never get X running.

When specifying an EDID which I extracted from a Windows 7 installation I only get a black screen, but no error in the log files. Logging into Gdm seems to work. At least there is a login sound, but the screem is still black.
Without EDID I always get a Fatal server error: no screens found.

I have attached two bug-reports. One with EDID, the other one without.

Thank you very much for any help.

Best regards
Tom
Attached Files
File Type: gz nvidia-bug-report-edid.log.gz (87.1 KB, 162 views)
File Type: gz nvidia-bug-report-no-edid.log.gz (67.5 KB, 117 views)

Last edited by thwint; 02-12-11 at 04:09 AM.
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Old 02-13-11, 12:01 PM   #2
DJravingMonkey
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Same Hardware Same Problem!
When I connect an external screen via Displayport everything shows up nicely with acceleration, but the internal screen stays empty...
Did you find any solution?
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Old 02-17-11, 02:16 PM   #3
thwint
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Unfortunately I haven't found a solution yet. Currently the notebook is absolutely useless to me. I don't even have 2d graphics running which would also be acceptable.
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Old 02-20-11, 08:45 AM   #4
Emilb
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

I also have an HP EliteBook 8540w with a Dreamcolor display but the FX880M graphics card. I can get the Nvidia proprietary driver to work but it has some issues described in this thread.

http://www.nvnews.net/vbulletin/showthread.php?t=159658

I think these are related to the problems that you are experiencing. The Dreamcolor panel is connected via Internal Display Port and the Nvidia proprietary driver is having some issues with DDC access to the display via Display port.

I was able to get DDC access working using the Nouveau driver but of course that means no accelerated 3D.
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Old 02-20-11, 11:15 AM   #5
thwint
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

How have you got the nouveau driver to work? I either have a very limited resolution of 800x600 or X doesn't start at all.

Do you have an xorg.conf file which could help me?
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Old 02-20-11, 12:11 PM   #6
Emilb
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Quote:
Originally Posted by thwint View Post
How have you got the nouveau driver to work? I either have a very limited resolution of 800x600 or X doesn't start at all.

Do you have an xorg.conf file which could help me?
I am running the 64 bit version of Opensuse 11.3. Using nouveau with the stock kernel did not work properly. I grabbed the 2.37.1 kernel from http://www.kernel.org and built that. I also force reinstalled the x server since I had messed around with the Nvidia proprietary drivers and they overwrite some of the files that the nouveau driver uses.

This produces a system with stable accelerated 2D and a working i2c implementation which lets me switch between the Dreamcolor presets and/or disable the dreamcolor engine entirely. I don't have the laptop with me right now but I will post up my kernel config and xorg.conf file later today when I have it.

1. Build
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Old 02-20-11, 05:22 PM   #7
Emilb
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Attached find the kernel config and the xorg.conf.
Attached Files
File Type: gz config.8540w.gz (17.4 KB, 177 views)
File Type: gz xorg.conf.8540w.gz (484 Bytes, 209 views)
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Old 02-21-11, 03:12 AM   #8
thwint
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Thank you very much. I will try to build a new kernel and use your xorg.conf.
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Old 02-21-11, 06:13 AM   #9
Emilb
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Quote:
Originally Posted by thwint View Post
Thank you very much. I will try to build a new kernel and use your xorg.conf.
I hope you can get a working system. Embedded Displayport in laptops is problematic at this time. The Dreamcolor screen is really gorgeous on this machine which is why I bought it but it does use eDP.

There are still some other issues with the hardware support under Linux too. (e.g. the kernel config I sent included USB 3.0 support via xhci_hcd and it's unstable so you might want to shut it off).
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Old 02-21-11, 06:46 AM   #10
thwint
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

I had to tweak your kernel config for my Ubuntu system. Finally I was able to boot the new kernel without any errors. Your xorg.conf does not work for me. I always get the following error:
Code:
[   445.014] drmOpenDevice: node name is /dev/dri/card0
[   445.014] drmOpenDevice: open result is 8, (OK)
[   445.014] drmOpenByBusid: Searching for BusID pci:0000:01:00.0
[   445.014] drmOpenDevice: node name is /dev/dri/card0
[   445.015] drmOpenDevice: open result is 8, (OK)
[   445.015] drmOpenByBusid: drmOpenMinor returns 8
[   445.015] drmOpenByBusid: drmGetBusid reports pci:0000:01:00.0
[   445.015] (EE) [drm] failed to open device
[   445.015] (EE) No devices detected.
[   445.015]
Fatal server error:
[   445.015] no screens found
[   445.015]
Please consult the The X.Org Foundation support
         at http://wiki.x.org
 for help.
I then installed the latest Nvidia driver released today (270.26) which increased the available resolution to 1280x1024 (no xorg.conf used).

Trying to add the 1920x1080 resolution using xrandr, or any other resolution above 1280x1024 was not successful.

I think only time will solve this issue for me.
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Old 02-21-11, 09:07 AM   #11
brucecadieux
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Re-submitted below
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Old 02-21-11, 09:08 AM   #12
brucecadieux
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Default Re: Blank Screen on HP EliteBook 8540w with NVIDIA driver

Quote:
Originally Posted by Emilb View Post
I am running the 64 bit version of Opensuse 11.3. Using nouveau with the stock kernel did not work properly. I grabbed the 2.37.1 kernel from http://www.kernel.org and built that. I also force reinstalled the x server since I had messed around with the Nvidia proprietary drivers and they overwrite some of the files that the nouveau driver uses.

This produces a system with stable accelerated 2D and a working i2c implementation which lets me switch between the Dreamcolor presets and/or disable the dreamcolor engine entirely. I don't have the laptop with me right now but I will post up my kernel config and xorg.conf file later today when I have it.

1. Build
No need to "build" a kernel.

You can add the stable kernel repository to opensuse and install the latest stable kernel. (2.6.37.1)

http://download.opensuse.org/reposit.../openSUSE_11.3
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