MS to give out new 360slims if firmware breaks your 360 - Page 2

06-09-11, 10:08 PM

Well hell yes you should bitch to them if it isn't working right.
It says somehow they can tell if your drive is causing problems after the update so maybe yours is one of them. Regardless if it isn't working right and it is under warranty call them up, that's what the warranty is for.

ViN86 · 06-10-11, 01:05 AM

Update worked fine for me.

06-10-11, 03:12 AM

I bought my Elite in July of 2008 so it had 1 month left on the Red Ring of Death warranty.
Good luck with yours.

LurkerLito · 06-10-11, 10:47 AM

Just FYI, the replacement thing is due to the new disc format they are going to be using from now on. There is a firmware upgrade that is incompatible with some 360 DVD drives and it makes reading the new discs impossible. That is what MS will upgrade your 360 should your box be one of those with the incompatible DVD drive in it. If you are having difficulties with a game that is booting up but having other issues, you should still complain but don't expect a replacement if you aren't still under warranty.

06-10-11, 10:56 AM

We know that.

06-23-11, 09:50 PM

Well I received an Elite back from Microsoft today. It looks brand new with not a scratch on it. The MAC address is different than the one I sent in but the serial number is the same. I wonder if this is the same console I sent in or a different one.

06-09-11, 10:08 PM	#13
Hogrider Guest Posts: n/a	Re: MS to give out new 360slims if firmware breaks your 360 Well hell yes you should bitch to them if it isn't working right. It says somehow they can tell if your drive is causing problems after the update so maybe yours is one of them. Regardless if it isn't working right and it is under warranty call them up, that's what the warranty is for.

06-10-11, 01:05 AM	#14
ViN86 Registered User Join Date: Mar 2004 Posts: 15,486	Re: MS to give out new 360slims if firmware breaks your 360 Update worked fine for me.

06-10-11, 03:12 AM	#15
Hogrider Guest Posts: n/a	Re: MS to give out new 360slims if firmware breaks your 360 I bought my Elite in July of 2008 so it had 1 month left on the Red Ring of Death warranty. Good luck with yours.

06-10-11, 10:47 AM	#16
LurkerLito Registered User Join Date: Aug 2004 Posts: 1,550	Re: MS to give out new 360slims if firmware breaks your 360 Just FYI, the replacement thing is due to the new disc format they are going to be using from now on. There is a firmware upgrade that is incompatible with some 360 DVD drives and it makes reading the new discs impossible. That is what MS will upgrade your 360 should your box be one of those with the incompatible DVD drive in it. If you are having difficulties with a game that is booting up but having other issues, you should still complain but don't expect a replacement if you aren't still under warranty. __________________ Main PC: Asus P8Z77-V Deluxe ; Intel i7-3770k ; GSkill Ripjaws X Series 16GB DDR3 2133 (2x8GB) ; Seasonic X Series X-1050 PSU ; Corsair H100 ; EVGA GTX-670 ; Mushkin 240GB SSD system drive Old PC: ABIT IP35 Pro ; Intel Core2 Quad Q6600 ; Patriot 6GB (3x2GB) DDR2 800 RAM ; EVGA GTX480 SC ; Antec P190 Case ; EnzoTech Ultra120 CPU Cooler

06-10-11, 10:56 AM	#17
Hogrider Guest Posts: n/a	Re: MS to give out new 360slims if firmware breaks your 360 We know that.

06-23-11, 09:50 PM	#18
Hogrider Guest Posts: n/a	Re: MS to give out new 360slims if firmware breaks your 360 Well I received an Elite back from Microsoft today. It looks brand new with not a scratch on it. The MAC address is different than the one I sent in but the serial number is the same. I wonder if this is the same console I sent in or a different one.