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Old 10-28-11, 09:04 PM   #1
Marbux
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Default Mint 11 and driver installer do not recognize GeForce 8400 GS card

Neither the Mint 11 (Katya) Jockey utility nor the 285.05.09 Nvidia driver installer recognize the presence of a newly installed GeForce 8400 GS graphics card.

Card: MSI N8400GS-MD1GD3H/LP GeForce 8400 GS 1GB 64-bit DDR3 PCI Express 2.0 x16 HDCP Ready Low Profile Video Card

System: HP Compaq dc5650-microtower, Specs: http://h20000.www2.hp.com/bizsupport...odTypeId=12454

Appreciate any guidance on next steps to try.
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Old 11-01-11, 09:14 AM   #2
sandipt
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

please provide screen shot and nvidia bug report by running nvidia-bug-report.sh as root.
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Old 11-01-11, 01:17 PM   #3
Marbux
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

Unless it is available somewhere as a separate download that I can't find, I cannot install nvidia-bug-report.sh because NVIDIA-Linux-x86_64-285.05.09.run aborts without installing nvidia-bug-report.sh, reporting that no Nvidia graphics card was found.
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Old 11-01-11, 02:07 PM   #4
zander
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

You can extract the .run archive with the -x command line option.
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Old 11-01-11, 03:48 PM   #5
Marbux
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

Log is attached.
Attached Files
File Type: gz nvidia-bug-report.log.gz (47.7 KB, 40 views)
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Old 11-01-11, 04:30 PM   #6
zander
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

Judging from the nvidia-bug-report.log file, the only VGA device present on the bus is an ATi one. I do not see a GeForce 8400.
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Old 11-01-11, 07:35 PM   #7
Marbux
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

Yes. That's the problem. The card is installed. It's a MSI N8400GS-MD1GD3H/LP GeForce 8400 GS 1GB 64-bit DDR3 PCI Express 2.0 x16 HDCP Ready Low Profile Video Card. But it is not detected.

I guess the cure is to RMA it.

Thanks for the assist.
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Old 11-01-11, 08:53 PM   #8
zander
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Default Re: Mint 11 and driver installer do not recognize GeForce 8400 GS card

You may want to try a few different slots before the RMA, if you can. There may also be relevant SBIOS options.
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