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Old 01-22-13, 09:19 PM   #1
john19055
 
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Join Date: Jul 2002
Location: GREENVILLE,TX
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Default LOGITECH has great customer support

I bought my logitech G9x mouse about six months ago and the left button started double clicking and would not work right.I called the warranty department and he asked where I bought it and wanted the serial and part number.He did'nt even ask me to send him a invoice,and did'nt even ask me to send the old mouse.He just shipped me a new G9x mouse.I could'nt believe the customer support ,but I am useing my new mouse right now and love it ,just hope it last more then six months.It says you should get 8 million clicks out of the buttons.
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Old 01-22-13, 09:37 PM   #2
Q
 
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Default Re: LOGITECH has great customer support

I agree. I've had GREAT success with customer support from Logitech. Had a nearly identical support story with my G500.
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Old 01-23-13, 05:55 PM   #3
mullet
 
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Default Re: LOGITECH has great customer support

It' s really hard to beat logitech, every thing I have ever bought from them has been awesome.
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