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Old 02-26-12, 01:19 PM   #1
Technoholic
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Default Resident Evil 4 & 5 crashing to desktop after start up

My brother installed Resident Evil 4 and 5, both of the games crashes on start up. I have tried changing the compatibility, I have tried updating everything. I tried running the game as administration. What I do exactly, is start it up, press play, then full black windows come up and it crashes. Back to the desktop.

My brother's computer which is Dell XPS720. It has a dual 8800GT video cards, Core2Quad Q6600 2.4GHz processor. Window 7 Ultimate 64bit, 3GB RAM... Everything is updated. DirectX11, the video driver was updated today... It still crashes, I'm not sure what is the cause of this. I have posted the trouble log below...

Code:
Problem signature:
  Problem Event Name:	    APPCRASH
  Application Name:	    game.exe
  Application Version:	    0.0.0.0
  Application Timestamp:   61622a7
  Fault Module Name:	    game.exe
  Fault Module Version:      0.0.0.0
  Fault Module Timestamp: 461622a7
  Exception Code:             c0000005
  Exception Offset:	    0032b172
  OS Version:	             6.1.7601.2.1.0.256.1
  Locale ID:	                     1033
  Additional Information 1:	16cf
  Additional Information 2:	16cf43589fb80e72e67822654d21d3da
  Additional Information 3:	c754
  Additional Information 4:	c754336d67a0e7c6ee9491106a1ecbf4
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Old 02-26-12, 03:35 PM   #2
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Default Re: Resident Evil 4 & 5 crashing to desktop after start up

Any antivirus running? You could try disabling that.

Disable SLI (or remove a card)

Just some thoughts for troubleshooting purposes.
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Old 02-27-12, 02:46 PM   #3
Technoholic
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Default Re: Resident Evil 4 & 5 crashing to desktop after start up

My brother can play MW3 & online. MW3, I believe, requires a lot of details more than RE4 and 5, so I don't think it has anything to do with SLI or AV.

I could be wrong... But my argument is he can play MW3, but not RE4/5.
__________________
[MY PC]
-- 3DMarkVantage: H7522
-- Q9450 @ 3.2GHZ 1.15V | THERMALRIGHT TRUE BLACK ULTRA-120 | DFI LANPARTY DK P45-T2RS | 4GB G.SKILL DDR2-1000
-- EVGA 280GTX | SAMSUNG 225BW | X-FI XTREMEGAMER FPS | Z-5300e | Z-2300 | 250GB SEAGATE | RAZER LACHESIS
-- 320GB WESTERNDIGITAL | TAGAN 700W | G15 rev. 2 | NINE HUNDRED | VISTA HOME PREMIUM
-- no longer own this system

[MY LAPTOP]
-- MAC BOOK PRO 13" | DUAL BOOT WITH WINDOWS 7 ULTIMATE 64-BIT | 2.3GHz i5 | 4GB DDR3 |
-- OSX LION | 320GB HDD
-- Stolen :^(

[STUFF]
-- PSN: lqfocus06
-- AEKDB
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Old 02-27-12, 03:06 PM   #4
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Default Re: Resident Evil 4 & 5 crashing to desktop after start up

Quote:
Originally Posted by Technoholic View Post
My brother can play MW3 & online. MW3, I believe, requires a lot of details more than RE4 and 5, so I don't think it has anything to do with SLI or AV.

I could be wrong... But my argument is he can play MW3, but not RE4/5.
Yep, I understand that. I was wondering if it were possibly a driver issue, that's all.
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Old 02-27-12, 04:02 PM   #5
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Default Re: Resident Evil 4 & 5 crashing to desktop after start up

Use Run > Msconfig and start disabling unnecessary services and startup programs till it starts. if your using Asus smartdoctor or similar software disable it due to it can make certain games crash on startup. Its most likely a program you are running on your machine. In RE5 when you boot configure the options to boot on a low resolution and graphics settings. RE5 can bring some heat to some machines of the age you have.
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