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Old 03-15-06, 01:49 PM   #1
seeker
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Default Am I Being Overly Impatient?

I sent an email to MSI Tech Support, last Friday, and another about an additional question, on Monday. It is now Wednesday afternoon, and I have heard nothing. Should I send them a new email, or bypass tech support and ask for an RMA?
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Old 03-15-06, 02:52 PM   #2
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Default Re: Am I Being Overly Impatient?

That's too long I think. BFG got back to me on the same day for my 7800GTX. Send them a couple more and give them 2 days max. Then proceed.
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Old 03-15-06, 03:06 PM   #3
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Default Re: Am I Being Overly Impatient?

Hmm thats odd, I've had good experience with MSI Tech support in the past. They even sent me free stuff for my case (usb header cables, and a backing plate). I guess they just decided to pick on you of all people..
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Old 03-16-06, 01:34 PM   #4
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Default Re: Am I Being Overly Impatient?

I had no complaints before about MSI, because when I RMAed the board the first time, I did not go through tech support, but directly to the RMA. I got tired of waiting, so I just fired off another RMA request a few minutes ago. I'm hoping that they will respond before the weekend.
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Old 03-16-06, 10:23 PM   #5
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Default Re: Am I Being Overly Impatient?

Fortunately, their RMA dept is alot more responsive than their tech support. They sent me the RMA at about 5:00 today. I'm going to have to go to the library to print it out, but at least I can now replace the motherboard.
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Rig 1: HAF 922, X2 4400+, Asus A8N32-SLI Deluxe , 4x1GB DDR400, 2x500GB, 1x80GB & 1x250GB + ESATCASE2 w/2x1TB HDs, LG CH10LS20 & GH22LS50, Samsung SH-S202N, Asus Xonar D2X,Creative 5.1, GTX460 SC, FusionHDTV7 Gold RT, Acer X233H, Arris TM520G, Cisco E3000, Scythe Kama, CM RS600 PS,HP 5510v,APC BX1000, XP x64, W7 & Kubuntu 9.10

Rig 2: Antec SX1040BII, A8N-SLI, 2x1GB DDR400, 8800GTS, 1x500GB & 1x1TB HDs, Liteon LH-20AIL and Pioneer DVR-111, Audigy 2 ZS, Creative T20 2.1, Antec 500SP, W7 x64 & XP MCE
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